Privacy Policy

Last updated: August 23, 2026

Overview

Chilangolandia operates the Chilangolandia mobile app for iOS (“App”) and this website. This policy covers the App’s account, ordering, rewards, gift card, promotion, and notification features, as well as this informational website.

Information we collect

Account information you provide. Your name, email address, and phone number (needed to create an account and place orders); an optional date of birth; and the sign-in identity from Apple (Sign in with Apple) or Google when you use those options. If you use Apple’s “Hide My Email,” we receive Apple’s private relay address rather than your personal email.

Order and rewards information. Items ordered, order history, pickup selections, amounts, and your rewards, loyalty points, coupons, campaign prizes, and gift-card balances.

Payment information. Payments are processed by Square and, if you choose it, Apple Pay. Your full card number is handled by Square/Apple — we do not receive or store your full card number. We receive a payment confirmation, the payment method type, and a transaction identifier.

Device and technical information. A unique account identifier, a push-notification token (if you enable notifications) used to deliver order-status and promotional notifications, and basic diagnostic information needed to operate the App reliably.

Location. If you grant location permission, the App shows your position on the pickup map on your device to help you find the store. This location is used on your device only and is not transmitted to or stored by us. The App works without location permission.

Support communications. If you contact us by email, phone, or social media, we receive the information you share so we can respond.

On this website, our hosting provider may automatically process standard server logs (such as IP address, browser type, and request time) to deliver and secure the site.

How we use information

• Create and manage your account and authenticate sign-in
• Take, prepare, and fulfill your food orders and process payments
• Operate rewards, loyalty points, coupons, promotions, and gift cards
• Send order-status and, if enabled, promotional notifications
• Provide customer support
• Maintain security, prevent fraud, and keep the App and website working
• Comply with legal, tax, and accounting obligations

Service providers we share information with

We share only what each provider needs to perform its service:

• Square — payment processing and order/transaction records
• Apple Pay — payment authorization when you choose Apple Pay
• Supabase — backend hosting, authentication, and database storage for your account and order data
• Apple — Sign in with Apple, push notification delivery, and platform services
• Google — Sign in with Google

We do not sell your personal information.

Tracking

We do not use your information to track you across apps or websites owned by other companies, and we do not use third-party advertising trackers.

Data retention

We keep account and personal information for as long as your account is active. When you delete your account, we delete or anonymize your personal information. We may retain certain transaction and payment records in de-identified form as required for accounting, tax, and legal compliance.

Your rights and account deletion

You can delete your account inside the App: open the Rewards tab, tap the gear (Settings) icon, then Delete Account and confirm. This permanently deletes your account and personal data (profile, phone, birthday, push tokens, favorites, loyalty, and campaign records) and signs you out. Order and payment records are retained in anonymized form (personal identifiers removed) as required for accounting and legal purposes.

Children

The App is intended for a general audience and is not directed to children under 13. Promotions are open only to users 18 or older.

Changes to this policy

We may update this Privacy Policy. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, notifying you in the App.

Contact us about privacy

If you have questions about this Privacy Policy, contact Chilangolandia at dfchilangolandia831@gmail.com by phone at (831) 291-7537, or by mail at 1813 Freedom Blvd, Watsonville, CA 95076.